Shipping Information
AUSTRALIAN SHIPPING UPDATE: MONDAY 03 AUGUST 2020
We are experiencing a large demand of orders from local and interstate locations and we are working round the clock to have these orders shipped out.
ON STAGE FOUR RESTRICTIONS IN VICTORIA:
Premier Daniel Andrews has announced certain businesses will be shut down for 6 weeks to curb the numbers from this pandemic within our state.
As our business is largely an online store with freight/courier despatch we anticipate slight disruptions to our day to day operations, more or less due to us devoting more hands to packing and sending.
LOCAL LEAD TIMES: For local shipping we are expecting from despatch to receipt, 2-4 business days. We have been quite lucky with local shipping - occasionally getting same day orders. Thank you for being patient. If your tracking has an issue - please send us a contact inquiry request.
- All prices listed below are in Australian Dollars ($AUD). Please select your currency on the home page before checkout.
- Please be advised there may be possible shipping delays due to COVID-19 situation.
- Tracking is included on all packages.
- We also provide wholesale to businesses for their staff. This is on a strict no re-sale policy and a minimum order of 20 masks. Get in touch here!
- International Shipping:
We wish to advise customers of major delays being experienced currently at Melbourne Airport for cargo awaiting international flight departures. We regret we are not in a position at the moment to even guess possible transit times. We wish to advise if you need a mask urgently we recommend that you find an alternative. If there is a large order we can expedite this via DHL. Get in touch by emailing customersupport@copperlineaustralia.com
Message to customers outside of Australia:
As each country has differing rules, systems, thresholds and rates for duty and VAT; we are unable to include in our price so please be aware that some parcels will attract duty and or VAT/GST upon delivery through your local postal service.